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Consumer Power Newsletter – Documenting Collector Calls And Free Consumer Protection Books

Posted on April 27th, 2010

This is a copy of our Consumer Power Newsletter today as we know some people like to read blog posts on their Google Reader or other newsreader and since we are including a video we thought it might be helpful to have everything in one place. So, here is our newsletter this morning:

Good morning . . . I hope you are having a nice week and I appreciate you allowing us to visit with you for a few minutes this morning.

I decided to shoot a short video that covers the same material as this email so if you would like to see that you can watch it below. I did shoot this video late one day so I’m a little bit scruffy and don’t have on a tie so you’ll have to overlook that . . . :)

Let me know if you find the video helpful and if so I’ll include one for each week’s newsletter.

OK I have two main topics for the day.

The first is to document calls from collectors and I want to share with you a reason why.

The second is to let you know about three books that you can request at no charge.

Importance Of Documenting

This week Heather and I met with a nice lady who is dealing with collection calls. She was very thorough in documenting the calls and as we looked through the calls she pointed something out to us. The calls came approximately every 30 minutes. So the two or three calls a day would be something like this: 10:18; 10:48; 11:18.

This is significant because it shows that we are probably dealing with computer generated calls as few human collectors would be able to call exactly thirty minutes apart day after day.

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Tags: Consumer, Consumer Power, Consumer Power Newsletter, Power Newsletter
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